Privacy Policy

This Privacy Policy discloses the privacy practices for Pradhan Madam’s Academy (PMA), Nagpur, with regard to your use of our website, applications, or any products or services in connection with the application, website, or products ("Services"). This policy describes our practices regarding how we collect, store, use, share, and secure your personal information across our Website. It also outlines your choices regarding the use, access, and correction of your personal information and your rights in relation to your personal information.

By visiting www.pradhanmadamacademy.com (“Website”), you agree to be bound by the terms and conditions of this Privacy Policy. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use/access this Website. We review this Privacy Policy periodically to ensure it is up to date and may change it at any time without notice. Please review this Privacy Policy regularly.

Definition of Personal Data

By "Personal Data," we mean any information that can either identify you as an individual or that can be connected to you indirectly by linking it to non-personal data.

Collection of Information

As a visitor, you can browse our Website to find out more about our services without providing any Personal Data. When you visit our Website, we collect and store certain information to improve security, analyze trends/user behaviour, and administer the Website to assist us in improving customer experience.

We collect your Personal Data when you register with us, express an interest in our Services, participate in activities on our Website, or otherwise contact us. We will only collect your Personal Data if we have a proper reason for doing so, such as to comply with legal obligations, for the performance of a contract with you, for our legitimate interests, or where you have given consent.

Our primary goal in collecting your Personal Data is to provide you with a safe, efficient, smooth, and customized experience. This includes providing courses, study materials, and tutorials that meet your needs and customizing our Website to make your experience safer and easier.

Types of Information We Collect

When you visit our Website, register, or purchase our courses, we may collect information such as:

• Contact Information: name, email address, display picture, mailing address, phone number, IP address, geographic location.
• Identity Verification Information: date of birth, mark-sheets, official identification documents.
• Other Details: gender, age, billing information, academic information, account settings, and preferences.
• Billing Information: debit card number, credit card number, and billing address.
• Reviews or ratings, syllabus and course preferences, account settings.
• Interaction Information: details of your interactions with customer service, transcripts of chat conversations, call recordings.
• Device Information: device IDs, software characteristics, connection information, statistics on page views, referring source, browser information.
• Cookies, web beacons, and other tracking technologies.

Usage and Retention of Information

We use the personal information we collect to deliver the services you have requested, comply with legal obligations, for normal business purposes, and to improve our Services. This includes providing a personalized experience, contacting you about your account and our Services, providing customer service, personalized marketing, and preventing fraudulent or illegal activities.

We may retain your information even after you have requested us to erase your personal data, terminated your account with us, or stopped using the Services to ensure compliance with applicable laws, exercise our legal rights, prevent fraud, and maintain accurate operational records.

Sharing and Disclosing Personal Information

We may disclose your Personal Data for the following purposes:

• Legal Purposes: to comply with legal obligations, enforce our Terms of Use, protect rights and safety, investigate fraud, assess security or technical issues.
• Service Providers: to perform services on our behalf, including marketing, communications, infrastructure, and IT services.
• Banking Partners: to share your information with banking partners for financial aid purposes.
• Corporate Restructuring: to share information pursuant to any corporate reorganization.
• Other Third Parties: for fraud prevention, credit risk reduction, and other purposes, on a need-to-know basis.

We do not sell, transfer, or rent your Personal Data to third parties for their marketing purposes without your explicit consent.

Security

We take precautions to protect your Personal Data both online and offline. We use technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. This includes SSL certification, firewalls, data encryption, and physical access controls to our data centers. If you believe your account has been abused or hacked, please contact us at contact@pradhanmadamacademy.com

Use by Children

Minors (under the age of 18) are not eligible to register for our Services without parental or legal guardian consent. If a minor uses our Services, it is assumed that they have obtained the consent of their parent or legal guardian. We are not responsible for any misuse that may occur as a result of minors registering for our Services.

Cookies

We use cookies to track user preferences and trends. Cookies help us enhance user experience by personalizing content. Most web browsers can be set to disable the use of cookies. However, disabling cookies may affect functionality on our Website.

Third Parties and Links

Our Website may contain links to other websites not under our control. These websites may have their own privacy policies, and we are not responsible for their practices or content. Accessing linked websites is at your own risk.

Choice

You can customize our use of your Personal Data for communication, marketing information, and personalized advertising. If you do not wish to receive marketing communications from us, you can email us at contact@pradhanmadamacademy.com

Ownership of Rights

All rights, including copyright, in this Website are owned by or licensed to us. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works, or using any content available on or through our Website for commercial or public purposes without our permission.

Consent

By submitting data to us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

Governing Law and Jurisdiction

In the event of any dispute arising from this Privacy Policy, the same shall be referred to a sole arbitrator in accordance with the Arbitration and Conciliation Act of 1996. The language of arbitration shall be English, and the venue shall be Nagpur, Maharashtra, India. This Privacy Policy shall be governed by the laws of India.

For any questions or concerns about this Privacy Policy, please contact us at contact@pradhanmadamacademy.com